Shipping

Yes! No need to worry about your neighbors seeing a spicy looking package in the mail room (even though it’s a flex). Your order will arrive in discreet, plain brown packaging from with no indication of what’s inside.

In-stock products ship within 3-5 business days.

Presale items ship before or on the date stated in the product description.

If you spend $60 or more (after discount codes are applied and before taxes are calculated), you automatically qualify for free economy shipping. No code is necessary to redeem this offer but please keep in mind if you do use a discount code that your total must be $60 or above after code redemption.

We want to make sure you receive your goodies! If you realize the issue before you’ve received a tracking number or shipping notification, email hello@bananasplitshop.com as soon as possible. We’ll do our best to intercept and redirect your order.

Absolutely! You can gift anything in our online store. Simply enter your giftee’s address during checkout and we’ll make sure the package arrives at their door. Our invoices do not include pricing so the lucky recipient will never know what you spent. Reach out to us at hello@bananasplitshop.com if you want a cute note included–we’re happy to make that happen! 

Yes, all the products in your order will ship together. We do not provide split-shipping because it is less environmentally-friendly, and because it increases the chances of a lost or delayed shipment.

You must be at least 18 years of age to order from Banana Split. We will never knowingly ship an order to any persons under 18. By use of this site you are confirming that you are 18 years of age or older.

As of now, we do not offer international shipping. But it’s absolutely in the works!

Yes, we will ship individual items depending on when they are in stock unless otherwise specified. If you would rather recieve your whole order at the same time, send us an email and let us know!

Returns

  • Unfortunately, we cannot accept returns or exchanges for any items that have been opened, used, or have a broken packaging seal. As a small business, we appreciate you prioritizing the safety of our team given the intimate nature of our products. 
  • For unused, unopened merchandise we offer a refund for the purchase price of the item, minus the cost of return shipping, within 30 days of purchase. Refunds are provided once we’ve received the item and confirmed it as unopened. To return your unused item, please send us an email and we'll help you navigate the return!
  • As an early stage start-up, mistakes do happen. If an item is not functioning properly or arrived broken, please email hello@bananasplitshop.com with a photo or video of the issue, and we’ll troubleshoot the problem with you or provide a replacement. 

Product Information

  • All Banana Split toys are made of 100% body-safe silicone. Silicone is one of the best materials out there for sex toys because it is a non-porous, heat-resistant material that is easy to clean and doesn't hold onto bacteria. However, we do not recommend using silicone-based lubricants with our silicone toys, as they can have a negative reaction with each other.

Our lubes are water-based and perfect for use with all types of toys–latex, rubber, plastic, silicone, etc! They are not flavored or scented, non-staining, and extremely easy to clean up as well as 100% vegan-friendly, non-toxic, and hypoallergenic.

All of our products have been tested, reviewed, and recommended by sapphics like you! It’s our mission to bring you toys that work for sapphic bodies and sex. If you're curious about why we specifically recommended a certain product, reach out to us--we're always happy to provide more information.

As of now, our products are mostly only available online. We do occasionally vend at sapphic events! You can check our instagram for information about upcoming in-person shopping opportunities. Come say hi :)

Absolutely!! That’s what we’re here for. Send us an email at hello@bananasplitshop.com and we’ll help you find what your looking for if we offer it, or give you some recommendations for other sex toy shops.

The Banana Split Presale FAQ

The Split is a bundle which means you will be receiving one Dollop and one Banana, in your preferred sizes, in their separate boxes. This means, the Split bundle also comes with two chargers and two suction cup bases.

The Bananarama is a bundle which means you will be receiving two Bananas, in your preferred sizes, in their separate boxes. This means, the Bananarama bundle also comes with two chargers and two suction cup bases.

Yes! All Banana Split toys have a connecting mechanism. So if you end up ordering a second toy later on, you will be able to connect it to your original toy.

When you shop our presale, you are guaranteed to receive one of the first Banana Split toys. That way you don't have to worry about us selling out at launch. Your order will ship as soon as we have it--on or before April 30th.

As this will be our first big batch of products, mistakes may happen! Please reach out to us if you have any issues with your toy and attach a photo or video demonstrating the issue. We will do our best to help you troubleshoot or replace/refund your toy.

Check out our size guide! If you still have questions, reach out to us.

Yes! Because we are a very early stages business, we only have the resources to launch with limited sizes. Our plan is to expand our sizing as much as possible. You can also purchase the Banana and Dollop separately, if one of them seems more likely to fit you, and then wait to purchase another end until more options become available--they will all pair together seamlessly.

We highly recommend using the Split with a harness as the 3 powerful motors make it heavy. Check out our "How to use the Split with a harness" section on the "Meet the Split" page for more details.

We offer a compatible harness on our site.

In order to be compatible with a partner toy, a harness cannot have a solid backing behind the o-ring because the toy must extend from your vagina, through the o-ring, to your partners vagina. We sell a compatible harness on our site that we highly recommend. If you don't like the look of the one we have available, reach out to us for suggestions!

Yes we do! Get on our newsletter for all the latest updates on discounts and promos. We may also have a "seconds sale" which will let you shop any toys with inconsequential cosmetic issues at a large discount. Stay tuned :)